Dominic Davenport is a Technology Associate at BRHP. His responsibilities include managing the agency’s IT concerns and hardware and software applications. Prior to BRHP, Dominic worked with the IRS as a deskside support specialist. He has also worked for Fairfax Radiology Consultants as an IT support technician. Dominic holds a CompTIA A+ certification and is studying to obtain his SY0-601. In his free time he enjoys spending time with his family and working on his health.

Doviea Harper is a customer experience specialist at BRHP. She is responsible for addressing inquiries, resolving complaints and providing other customer service supports to meet the needs of BRHP program participants. Doviea has been in the housing and property management industry since 2006. Prior to BRHP, she worked at Berkshire Property Advisors. Doviea has more than 20 years of experience in customer service, administration, sales and marketing. She is a business management graduate of Colorado Technical University, and also has a project planning certification. In her free time, Doviea enjoys doing photography, singing and reading.

Efron Berkowitz is a quality control analyst at BRHP. His responsibilities include managing agency-wide program compliance in accordance with HUD regulations and BRHP’s Administrative Plan. Prior to BRHP, Efron worked as a leasing consultant for various properties in Maryland, Washington, DC, and Virginia. He also worked as an area sales representative for the Hershey Company. Efron attended high school at Wilde Lake High School in Columbia, Maryland and he earned a bachelor’s degree in history from McDaniel College, where he had the opportunity to study abroad in Budapest. In his free time, Efron enjoys playing card and board games.

Emily Meyer is a rental assistance associate at BRHP. Her responsibilities include processing recertifications, rent increases, and interim changes. Previously, Emily worked as a community-based case manager with various nonprofits in DC and PG County. She earned her bachelor’s degree in health promotion with an emphasis in program development and management. In her free time, Emily enjoys playing board games and finding new things to do in the Baltimore.

Esteban is a rental assistance associate, where he manages interim changes, rent increases, and terminations. Prior to working at BRHP, Esteban worked as an online sales manager at Mac Business Solutions, an Apple reseller. He also worked at Chipotle Mexican Grill (but already knew how to make guacamole before that). He earned a bachelor’s degree in philosophy with a minor in religious studies from St. Mary’s College of Maryland. In his free time, Esteban loves watching and playing soccer, honing his analytical skills through video and board games, hiking, and doing anything in the kitchen.

FaShaunDa Walton is the Housing Choice Voucher director at BRHP. Her responsibilities include overseeing BRHP’s Housing Choice Voucher Department, which is responsible for administering rental assistance to Baltimore Housing Mobility program participants. Prior to BRHP, FaShaunDa worked in banking and retail. In her free time, FaShaunDa enjoys spending time at home with her family.

Fiona Mesfun is a Policy Associate at BRHP. Her responsibilities include researching, analyzing, and tracking housing and community development policy, primarily at the state and local levels. She helps develop and implement BRHP’s public policy agenda, and provides expert testimony and advocacy on federal, state, and local matters relevant to BRHP. Furthermore, she collaborates with housing advocates and coalitions to increase awareness around housing mobility and equitable economic development. Prior to BRHP, Fiona was legislative director to the Baltimore City State Senate Delegation, where she oversaw legislative duties and communications for Baltimore City senators. Fiona attended the University of Maryland, Baltimore County. In her free time, she enjoys promoting literacy through her book club “Reading is Activism,” cooking, painting, and spending time with her family and friends.

Gary Hood Jr. is a post-move counselor at BRHP. He is responsible for addressing concerns of property partners and program participants through mediation. He also maintains a healthy relationship between BRHP and community resource providers to provide support for program participants. Prior to BRHP, Gary taught at the Community College of Baltimore City as an adjunct professor and head instructor of the audio technology program. He has also worked as a residential aid at the Harbour House of Anne Arundel County. Gary attended Morgan State University for business marketing and completed his degree in audio technology and music business at SAE Institute of Technology New York. In his free time, he enjoys cooking, creating clothing, and making music.

Graham Bos is a rental assistance associate at BRHP, where he is responsible for recertifications, interim changes and rent increases. He is also responsible for communicating with program participants and property partners about changes in rent shares and utility assistance. Prior to working at BRHP, Graham worked as a community fellow at the Maryland Department of Housing and Community Development, and as an English teacher in Gran Canaria, Spain. He earned his bachelor’s degrees in economics and math from St. Mary’s College of Maryland. In his spare time, Graham enjoys playing soccer and basketball, traveling and playing chess.

Jeffrey Holland is a finance analyst at BRHP. His responsibilities include assisting clients, property partners, and vendors with payment inquiries, processing security deposit requests, and managing property owner and agent contacts. Jeff has over 15 years of accounting experience from manufacturing and sales industries. He earned a certificate in automotive technology from Lincoln Technical Institute and continued his education at the University of Maryland. In his free time, he enjoys watching car shows.

Julianne Walker is a program training specialist at BRHP. Her responsibilities include creating and evaluating learning materials for staff, participants, and external stakeholders. She also provides training and technical support to other public housing authorities on successful mobility counseling practices. Prior to BRHP, Julie worked as a community development assistant at Park Central Development. She also served in Americorps as a case manager at the McKinleyville Family Resource Center. Julie earned her bachelor’s degree in social work from the University of Maryland, Baltimore County. She received her master’s degree in social work from the Brown School at Washington University in St. Louis. Julie comes from a military family, and still enjoys traveling and exploring new places often.

Kelley Webb is a rent assistance associate at BRHP. She is responsible for processing recertifications, interims, and rent increases. Prior to BRHP, Kelley worked at the Baltimore County Department of Housing and Community Development as a rental subsidy specialist. In her free time, she enjoys writing poetry and doing arts and crafts.

Latisha James is a customer care representative team lead at BRHP. Her responsibilities include managing the front office operations and other administrative responsibilities. Prior to BRHP, Latisha worked as a supervisor at a hotel where she trained the front desk staff. In her free time, she enjoys watching movies and spending time with her child.

Mallory Rappaport is a housing data analyst at BRHP. Her responsibilities include monitoring and reporting on program activity and evaluating BRHP’s programs for efficiency and effectiveness. Prior to BRHP, Mallory worked at various local and national non-profits in Philadelphia, Washington, DC, and Montreal. She earned a dual master’s degree in social work (MSW) and social policy (MSSP) from the University of Pennsylvania and a bachelor’s degree from McGill University. In her free time, she loves to rollerblade, bake, and hike – each to varying degrees of success.

Mark Pollard is a customer care representative at BRHP. His responsibilities include working with the counseling team to support clients in their housing journey. Mark previously worked for a property management company. He also has experience working in public libraries. Mark studied at Towson University and the University of Baltimore, where he studied both graphic design and veterinary medicine. In his free time, he enjoys doing graphic design and cooking. He also likes Sci-Fi and loves dogs.

Nicole is the counseling director at BRHP. Her responsibilities include leading and supervising a team of counselors in providing high quality counseling services for BRHP program participants. She has worked in the affordable housing industry for over 20 years, including work with Baltimore County Housing, Howard County Housing Commission, and Enterprise Community Development. Her professional roles compliance analyst, special programs administrator/project manager and recertification specialist. Nicole received her bachelor’s degree in sociology from the University of Maryland, College Park, and a master’s degree in human resource development from Towson University. In her free time, she produces a podcast.