Cheryl Smith is a Rental Assistance Associate at BRHP, where she supports the Housing Mobility team in administering rental assistance services. Before joining BRHP, Cheryl spent over 38 years at the Housing Authority of Baltimore City (HABC), where she held a range of roles including Program Specialist, Administrative Assistant, and Training Coordinator. She has a background in business management and brings extensive experience in housing and property administration.

Courtney Lewis is a Customer Care Representative-General at BRHP where she collaborates with the Housing Inspection, Housing Choice Voucher program, and the Counseling teams. She is responsible for assisting clients in the plaza level office with any questions, concerns, or issues that clients or Housing Mobility program participants may have. Prior to BRHP, Courtney worked at CoreLife Healthcare as a Project Coordinator. In her free time, Courtney enjoys reading and watching television.

Dasia Matthews is a Customer Service Representative at BRHP, where she supports participants through day-to-day inquiries and helps ensure consistent, high-quality service delivery. Before joining BRHP, Dasia held customer-facing roles at M&T Bank and Jerry’s Chevrolet, where she developed a strong foundation in client relations, compliance, and administrative support. Outside of work, Dasia enjoys giving back to the community and spending time with her family.

De’Monta Reed is a Housing Mobility Associate at BRHP, where he manages the front desk, assists incoming clients, and processes documents. Prior to BRHP, De’Monta worked at CR of Maryland as an Assistant Property Manager. De’Monta also has over 10 years of customer service experience. He earned his Associates Degree from South Mountain Community College, and attended Howard University. In his free time, De’Monta enjoys music, anime, and any activity in the water!

Denisha Turner is a Customer Care Representative at BRHP, where she supports the counseling team by processing move requests, manages the front desk, assists incoming clients, and processes documents. Prior to BRHP, Denisha worked at Johns Hopkins Hospital as a Patient Service Coordinator. Denisha also worked at 1199 SEIU. In her free time, Denisha enjoys playing video games, music, and spending time with family.

Dominic joins us from the Housing Commission of Anne Arundel County where he worked for 13 years with his final role as Program Manager. Dominic has years of experience in customer relations, tenant services and is highly adept at problem solving to create successful outcomes. Dominic is an alumnus of San Diego State University, with a Bachelor of Arts in English.

Doviea Harper is a Customer Experience Specialist at BRHP. She is responsible for addressing inquiries, resolving complaints and providing other customer service supports to meet the needs of BRHP program participants. Doviea has been in the housing and property management industry since 2006. Prior to BRHP, she worked at Berkshire Property Advisors. Doviea has more than 20 years of experience in customer service, administration, sales and marketing. She is a business management graduate of Colorado Technical University, and also has a project planning certification. In her free time, Doviea enjoys doing photography, singing and reading.

Duran Kelly is a Housing Inspector at BRHP, where he is responsible for completing initial and annual home inspections for participants in the BRHP Housing Mobility program, to ensure that the dwellings are adequate, safe, and functional for the new tenants. He also is in contact with tenants and landlords to assuage any questions or concerns they might have. Prior to BRHP, Duran worked in retail for twenty years before working in real estate appraisal for three years. Duran graduated from the University of Baltimore with a bachelor’s degree in business administration with a concentration in Real Estate & Economic Development. In his free time, Duran enjoys playing poker and card games with his loved ones.

Ecalo Kibrom is a Technology Associate at BRHP. He is responsible for assisting staff and clients with various technical issues to ensure that all technological systems are at their optimal functioning level, allowing everyone to complete their tasks. His work includes many assignments and help requests, including account creation or deletion, hardware troubleshooting, device and inventory management, technical analysis, software installation, and device updates, among others. Prior to BRHP, Ecalo has worked in retail and service environments, and as a helpdesk support specialist at financial institutions. Ecalo graduated from Towson University with a Bachelor of Science degree. In his free time, Ecalo enjoys going to the gym, playing videogames, and watching movies.

Efron Berkowitz is the Quality Assurance Supervisor at BRHP. His responsibilities include managing agency-wide program compliance in accordance with HUD regulations and BRHP’s Administrative Plan. Prior to BRHP, Efron worked as a leasing consultant for various properties in Maryland, Washington, DC, and Virginia. He also worked as an area sales representative for the Hershey Company. Efron attended high school at Wilde Lake High School in Columbia, Maryland and he earned a bachelor’s degree in history from McDaniel College, where he had the opportunity to study abroad in Budapest. In his free time, Efron enjoys playing card and board games.

Emily Hovermale is the External Affairs Director at BRHP, where she manages the organization’s external communications and public policy portfolios. She also works to engage with external stakeholders and local politicians. Prior to BRHP, Emily worked in issue advocacy and coalitions building for the last 15 years, where she specialized in local and state government relations. Emily earned her Masters of Social Work degree, with a concentration in Social Action and Community Development, from the University of Maryland, Baltimore. In her free time, Emily enjoys spending time with her loved ones and patronizing local theatre

Esteban is a rental assistance associate, where he manages interim changes, rent increases, and terminations. Prior to working at BRHP, Esteban worked as an online sales manager at Mac Business Solutions, an Apple reseller. He also worked at Chipotle Mexican Grill (but already knew how to make guacamole before that). He earned a bachelor’s degree in philosophy with a minor in religious studies from St. Mary’s College of Maryland. In his free time, Esteban loves watching and playing soccer, honing his analytical skills through video and board games, hiking, and doing anything in the kitchen.

FaShaunDa Walton is the Housing Mobility Director at BRHP, where she is responsible for the Rental Assistance (Housing Choice Voucher) and Counseling functions, overseeing the administration of the Housing Mobility Program. FaShaunDa earned her Bachelor of Business Administration with a concentration in Accounting in 2012. Prior to BRHP, FaShaunDa worked in banking and retail and in her free time, FaShaunDa enjoys spending time at home with her family, traveling and baking.

Graham Bos is the Data and Innovation Supervisor at BRHP. His responsibilities include providing operational and technical support on process reporting, program evaluation and enhancements. Prior to working at BRHP, Graham worked as a community fellow at the Maryland Department of Housing and Community Development, and as an English teacher in Gran Canaria, Spain. He earned his bachelor’s degrees in economics and math from St. Mary’s College of Maryland. In his spare time, Graham enjoys playing soccer and basketball, traveling and playing chess.

Heather Strauss is a Housing Mobility Supervisor at BRHP, where she leads the post-move counseling team and manages tasks related to home visits, maintenance issues, and program compliance. Her background includes experience in legal support, healthcare, and case management. Heather is currently pursuing a Bachelor of Arts in Human Services Administration with a minor in Business. In her free time, she enjoys reading, traveling, and spending time with family and friends.

Henry Podeschi is a Data Analyst at BRHP. His responsibilities include providing operational and technical support on process reporting, program evaluation and enhancements. Prior to working at BRHP, Henry was Loyola’s Center for Community Service and Justice’s York Road Initiative Commercial Corridor Intern, where he worked to connect students to their York Road community through volunteer service. He is a graduate of Loyola University Maryland, with a Bachelors of Science in Statistics and a minor in History. In his spare time, Henry enjoys the gym, collecting records, and building computers and playing PC games.