Efron Berkowitz is a quality control analyst at BRHP. His responsibilities include managing agency-wide program compliance in accordance with HUD regulations and BRHP’s Administrative Plan. Prior to BRHP, Efron worked as a leasing consultant for various properties in Maryland, Washington, DC, and Virginia. He also worked as an area sales representative for the Hershey Company. Efron attended high school at Wilde Lake High School in Columbia, Maryland and he earned a bachelor’s degree in history from McDaniel College, where he had the opportunity to study abroad in Budapest. In his free time, Efron enjoys playing card and board games.

Esteban is a rental assistance associate, where he manages interim changes, rent increases, and terminations. Prior to working at BRHP, Esteban worked as an online sales manager at Mac Business Solutions, an Apple reseller. He also worked at Chipotle Mexican Grill (but already knew how to make guacamole before that). He earned a bachelor’s degree in philosophy with a minor in religious studies from St. Mary’s College of Maryland. In his free time, Esteban loves watching and playing soccer, honing his analytical skills through video and board games, hiking, and doing anything in the kitchen.

FaShaunDa Walton is the Housing Choice Voucher director at BRHP. Her responsibilities include overseeing BRHP’s Housing Choice Voucher Department, which is responsible for administering rental assistance to Baltimore Housing Mobility program participants. Prior to BRHP, FaShaunDa worked in banking and retail. In her free time, FaShaunDa enjoys spending time at home with her family.

Graham Bos is a Data Analyst at BRHP. His responsibilities include providing operational and technical support on process reporting, program evaluation and enhancements. Prior to working at BRHP, Graham worked as a community fellow at the Maryland Department of Housing and Community Development, and as an English teacher in Gran Canaria, Spain. He earned his bachelor’s degrees in economics and math from St. Mary’s College of Maryland. In his spare time, Graham enjoys playing soccer and basketball, traveling and playing chess.

Henry is Data Analyst at BRHP. His responsibilities include providing operational and technical support on process reporting, program evaluation and enhancements.

Jeffrey Holland is a finance analyst at BRHP. His responsibilities include assisting clients, property partners, and vendors with payment inquiries, processing security deposit requests, and managing property owner and agent contacts. Jeff has over 15 years of accounting experience from manufacturing and sales industries. He earned a certificate in automotive technology from Lincoln Technical Institute and continued his education at the University of Maryland. In his free time, he enjoys watching car shows.

Julianne Walker is a program training specialist at BRHP. Her responsibilities include creating and evaluating learning materials for staff, participants, and external stakeholders. She also provides training and technical support to other public housing authorities on successful mobility counseling practices. Prior to BRHP, Julie worked as a community development assistant at Park Central Development. She also served in Americorps as a case manager at the McKinleyville Family Resource Center. Julie earned her bachelor’s degree in social work from the University of Maryland, Baltimore County. She received her master’s degree in social work from the Brown School at Washington University in St. Louis. Julie comes from a military family, and still enjoys traveling and exploring new places often.

Kelley Webb is a rent assistance associate at BRHP. She is responsible for processing recertifications, interims, and rent increases. Prior to BRHP, Kelley worked at the Baltimore County Department of Housing and Community Development as a rental subsidy specialist. In her free time, she enjoys writing poetry and doing arts and crafts.

Latisha James is a customer care representative team lead at BRHP. Her responsibilities include managing the front office operations and other administrative responsibilities. Prior to BRHP, Latisha worked as a supervisor at a hotel where she trained the front desk staff. In her free time, she enjoys watching movies and spending time with her child.

Mark Pollard is a customer care representative at BRHP. His responsibilities include working with the counseling team to support clients in their housing journey. Mark previously worked for a property management company. He also has experience working in public libraries. Mark studied at Towson University and the University of Baltimore, where he studied both graphic design and veterinary medicine. In his free time, he enjoys doing graphic design and cooking. He also likes Sci-Fi and loves dogs.

Marlow Henderson is a staff accountant at BRHP. His responsibilities include monitoring and reporting day to day financial operations. Prior to BRHP, Marlow worked at various local organizations as a finance grant specialist. He earned a bachelor’s degree in Business Administration in 2017 from Stevenson University. In his free time, he loves to workout in the gym, hang with friends and family, and cheer on the Baltimore Ravens.

Nicole is a rental assistance associate at BRHP, where she manages caseloads of HCV participants. She is also responsible for determining a participants program eligibility, voucher issuance, calculating tenant rent portions and Housing Assistance Payments (HAP). Prior to BRHP, Nicole worked as a membership experience representative at USA Lacrosse. She also worked as an office secretary for the Comptroller of Maryland. Nicole graduated with a bachelor of arts degree in human services administration from the University of Baltimore. In her free time, she enjoys reading, binge watching a good show, and traveling.