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Jeffery Holland
Finance Analyst
Jeffery Holland
Finance Analyst

Jeffrey Holland is a finance analyst at BRHP. His responsibilities include assisting clients, property partners, and vendors with payment inquiries, processing security deposit requests, and managing property owner and agent contacts. Jeff has over 15 years of accounting experience from manufacturing and sales industries. He earned a certificate in automotive technology from Lincoln Technical Institute and continued his education at the University of Maryland. In his free time, he enjoys watching car shows.

Julianne Walker
Leasing Team Lead
Julianne Walker
Leasing Team Lead

Julianne Walker is a leasing team lead at BRHP. Her responsibilities include leasing new admission participants and movers, monitoring the flow of leasing, and quality control. She also works with participants and property partners in addressing their concerns during the leasing process. Prior to BRHP, Julie worked as a community development assistant at Park Central Development. She also served in Americorps as a case manager at the McKinleyville Family Resource Center. Julie earned her bachelor’s degree in social work from the University of Maryland, Baltimore County. She received her master’s degree in social work from the Brown School at Washington University in St. Louis. Julie comes from a military family, and still enjoys traveling and exploring new places often.

Latisha James
Customer Care Representative
Latisha James
Customer Care Representative

Latisha James is a customer care representative at BRHP. Her responsibilities include managing the front office operations and other administrative responsibilities. Prior to BRHP, Latisha worked as a supervisor at a hotel where she trained the front desk staff. In her free time, she enjoys watching movies and spending time with her child.

Mallory Rappaport
Housing Data Analyst
Mallory Rappaport
Housing Data Analyst

Mallory Rappaport is a housing data analyst at BRHP. Her responsibilities include monitoring and reporting on program activity and evaluating BRHP’s programs for efficiency and effectiveness. Prior to BRHP, Mallory worked at various local and national non-profits in Philadelphia, Washington, DC, and Montreal. She earned a dual master’s degree in social work (MSW) and social policy (MSSP) from the University of Pennsylvania and a bachelor’s degree from McGill University. In her free time, she loves to rollerblade, bake, and hike – each to varying degrees of success.

Ny’Kerra Armstead
Pre-Move Counselor
Ny’Kerra Armstead
Pre-Move Counselor

Ny’Kerra is a pre-move counselor at BRHP. Her responsibilities includes assisting tenants with their housing search by providing housing unit referrals, providing one-on-one counseling to program members, and assisting with screenings for security deposit assistance. She also conducts affordability checks on units. Prior to BRHP, Ny’Kerra worked as a case manager at Health Care for the Homeless and Mosaic Community Services. She earned her bachelor’s degree in social work from Coppin State University. A few of her hobbies include shopping, playing with her daughter, and eating at different restaurants.

Pete Cimbolic
Managing Director, Operations and Program Evaluation
Pete Cimbolic
Managing Director, Operations and Program Evaluation

Pete Cimbolic is the managing director of operations and program evaluation at BRHP. His responsibilities include the oversight of organizational operations and developing new lines of business. He is also responsible for evaluating and enhancing core programs. Previously, Pete worked at the ACLU of Maryland assisting with the Thompson v. HUD lawsuit, and supporting other fair housing work. Pete holds a bachelor’s degree in philosophy from Catholic University. In his free time, Pete enjoys walking his dog and enjoying all that Baltimore has to offer.

Quristine Jones
Human Resources/Payroll Generalist
Quristine Jones
Human Resources/Payroll Generalist

Quristine Jones is the Human Resources/Payroll Generalist at BRHP, where she onboards new employees, maintains employee files, and assists with the development of departmental goals, special projects, and initiatives. She is also responsible for processing the semimonthly payroll and benefits management. Prior to BRHP, Quristine worked at Neighborhood Housing Services as a Staff Accountant. Quristine also worked at Disability Rights Maryland as an HR Generalist/Accounting Assistant. She earned her bachelor’s degree from the University of Maryland University College and is currently pursuing her master’s degree. In her free time, Quristine enjoys directing the choirs at her church, shopping, and spending time with her family.

Renita Dorsey
Program Training Specialist
Renita Dorsey
Program Training Specialist

Renita Dorsey is a program training specialist at BRHP. Her responsibilities include developing and delivering programmatic course curriculum to clients, staff, and other stakeholders. She is also responsible for educating public housing agencies and mission driven nonprofit organizations on successful mobility counseling practices. Prior to BRHP, she worked at Metropolitan Baltimore Quadel (MBQ) as the agency’s receptionist. Renita earned her bachelor’s degree in interdisciplinary studies with a concentration in management science and social work from Coppin State University. She is also a graduate of Baltimore Polytechnic Institute. In her free time, she enjoys writing poetry and creating arts and crafts.

Robert Lighty
Inspector
Robert Lighty
Inspector

Robert Lighty is an inspector at BRHP. His responsibilities include performing Housing Quality Standard inspections to ensure units are in decent, safe, and sanitary conditions for program participants. Prior to BRHP, Robert worked as a real estate agent. He earned his bachelor’s degree from Lincoln University.

Rockelle Woodard
Customer Care Representative
Rockelle Woodard
Customer Care Representative

Rockelle Woodard is a customer care representative at BRHP. She is responsible for ensuring the office is well managed, working with the inspections and rental assistance teams, and other administrative responsibilities. Rockelle previously worked in the health field as an administrative assistant at Marquis Health Services and ManorCare Health Services. She earned her bachelor’s degree in psychology and is currently working on her master’s degree in psychology from the University of Phoenix. She is member of the Order of the Eastern Star.

Serene Holmes
Customer Care Representative
Serene Holmes
Customer Care Representative

Serene Holmes is a customer care representative at BRHP. She is responsible for ensuring the office is well managed and other administrative responsibilities. Prior to BRHP, Serene worked as an office manager for a final expense life insurance agency. She earned her associate’s degree in sociology from Montclair State University. In her free time, she enjoys cooking for her family.

Shal Kamal
Rental Assistance Associate
Shal Kamal
Rental Assistance Associate

Shal Kamal is a rental assistance associate at BRHP. Her responsibilities include processing recertifications, rent increases, and interim changes. She is also responsible for educating program participants about the program and how their voucher assistance is calculated. Prior to BRHP, Shal worked at a Section 8/Tax Credit apartment complex. She also worked for a Community Development Block Grant (CDBG) funded home repair program, which provided home repairs for seniors and individuals with disabilities. Shal attended Purdue University in West Lafayette, Indiana. In her free time, she enjoys quilting and viewing fresh water tropical aquariums.

Sheila Proano
Managing Director, Program Administration
Sheila Proano
Managing Director, Program Administration

Sheila Proano is the managing director of program administration at BRHP. Her responsibilities include managing the counseling, Housing Choice Voucher, and inspections offices with the support of team managers. She ensures that each department coordinates with seamless precision for a number of tasks that are interconnected and involve specific support functions. Prior to BRHP, Sheila spent five years working for the Housing Authority of Baltimore City (HABC), where she was in charge of Quality Control and Assurance. Sheila earned her bachelor’s degree in community development from Portland State University and a master’s degree in business administration from the University of Maryland Global Campus. In her free time, she enjoys she enjoys relaxing with her family.

Tia Bryant
Rental Assistance Associate
Tia Bryant
Rental Assistance Associate

Tia Bryant is a rental assistance associate at BRHP. Her responsibilities include responding to program participant and owner requests and processing interim changes, final eligibility applications, rent increases, and request for tenancy approvals (RTAs). Prior to BRHP, Tia worked in property management for 16 years. In her free time, Tia enjoys shopping and spending time with her family.

Tiera Haley
Special Assistant to Executive Director
Tiera Haley
Special Assistant to Executive Director

Tiera Haley is special assistant to BRHP’s executive director. Her responsibilities include scheduling and managing the executive director’s calendar and assisting with special events and projects. She is also responsible for scheduling eligible participants for final eligibility and movers voucher issuance briefings, and processing voucher expirations. Prior to BRHP, Tiera worked at the Maryland Developmental Disability Administration, where she provided administrative support to the executive management team. Tiera attended Coppin State University and Phoenix University. In her free time, she enjoys reading, journaling, and meditating.

Tiffani Long
Senior Communications and External Affairs Manager
Tiffani Long
Senior Communications and External Affairs Manager

Tiffani Long is the senior communications and external affairs manager at BRHP, where she develops and executes communications strategy that advances the organizations goals and mission. Tiffani has a broad background in government, and has worked at the Department of Veterans Affairs, the White House, Department of Commerce, Economic Development Administration, and NASA. Tiffani is a graduate of the University of Maryland and Eastern Michigan University. In her free time, she enjoys doing photography, biking, and listening to live music. Tiffani is a native of Howard County, Maryland.


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