Ecalo Kibrom is a Technology Associate at BRHP. He is responsible for assisting staff and clients with various technical issues to ensure that all technological systems are at their optimal functioning level, allowing everyone to complete their tasks. His work includes many assignments and help requests, including account creation or deletion, hardware troubleshooting, device and inventory management, technical analysis, software installation, and device updates, among others. Prior to BRHP, Ecalo has worked in retail and service environments, and as a helpdesk support specialist at financial institutions. Ecalo graduated from Towson University with a Bachelor of Science degree. In his free time, Ecalo enjoys going to the gym, playing videogames, and watching movies.